What happens if I have a complaint?

Then please ring us so that we can talk either over the phone or we can arrange a meeting.  We are a caring profession and the last thing we want is for patients to be unhappy with any aspect of their treatment.  The General Osteopathic Council inform that in the instances where complaints have been made against osteopaths, almost all are down to an error in communication.  Therefore, we would hope to resolve any problems efficiently and effectively by talking it through.

Osteopaths are regulated by statute law and a statutory register is held by the General Osteopathic Council (GOsC). Should you wish to make a formal complaint to GOsC then please contact us and we will give you full details of how to go about this.

 

Posted in: General, Osteopathy